Privacy Policy

Last updated: 31 December 2024

Introduction

This Privacy Policy explains how Oaks Driving School ("we", "our", or "us") collects and uses your personal information when you use our website or services.

We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

Information We Collect

We collect information that you provide directly to us, including:

• Contact details (name, email address, phone number, and address)

• Driving license details (provisional license number and expiry date)

• Lesson booking preferences and availability

• Payment information (processed securely by our payment provider)

• Communication preferences

We also automatically collect certain information when you visit our website, including:

• Device information (browser type, operating system)

• Usage data (pages visited, time spent on site)

• IP address and approximate location (through Google Analytics)

How We Use Your Information

We use your information to:

• Process and manage your driving lesson bookings

• Communicate with you about your lessons and progress

• Send important updates about our services

• Improve our website and services

• Comply with legal obligations

We use Google Analytics to understand how visitors use our website, which helps us improve our services. You can opt-out of Google Analytics using browser extensions.

Information Sharing

We share your information with:

• Payment processors to handle transactions

• Vercel for website hosting

• Google for analytics and reCAPTCHA verification

We never sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing of your information

• Withdraw consent for marketing communications

Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.

Contact Us

You can reach us through our contact page.